", Allow five minutes for your primary DVR TV Box to reboot. Any fixes or replace? This works in most cases, where the issue is originated due to a system corruption. Learn two ways to fix most problems with the Xfinity Voice Remote. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. My xfinty Comcast voice command remote is not working? Voice remote not on? ... except voice commands. On one tv the voice remote works fine. Yeah, could just be a bad remote. Here are two ways to reset your box. The remote is now paired and voice commands should work when you hold down the VOICE CONTROL key. Any fixes or replace? Update: see comments. Advanced Call Forwarding. Before you move to the methods make sure there is no problem with the batteries and hardware of remote. Use the Voice Search Function of … If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box. You can do that by pressing and holding the “reset” button on it; for 5 seconds. Then I decided to change the batteries. Learn how to troubleshoot remote control buttons that don't work. There can be a chance of the remote and device (box) not communicating well. Light works in red and green but very dim. Thanks for the input. Or: Ensure … There can be a chance of the remote and device (box) not communicating well. The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. Xfinity voice remote not functioning correctly. Press and hold the voice command button on your Samsung Smart Remote, say a command, and then release the button. 1 Questions & Answers Place. New batteries. I called customer service. Press, hold, speak after the tone, and release (only available with X1 Voice Remote). Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Free e-mail watchdog. Below are the steps for different remotes, about how to program or reset: If it’s already programmed or programmed with other TV, then you can reset it like this, Also, you can try the reset for the remote then program again. New batteries. And they also have the remotes, with different models for different TVs. You can do that by … "Somethings not quite right! Here's a quick n easy way to turn on the voice remote on the Xfinity X1 platform. any help appreciated . no matter what you command it instantly comes up with "I did not recognise what you said". Unplug the power from your primary DVR TV Box for 30 seconds. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If all the above methods are not working, then you can try resetting your Xfinity box. x Close Dialog. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. Release the. everything else with the remote works fine, I have replaced the batteries etc but still no luck . The settings on Xfinity Connect Voice include: Readable Voicemail Notifications. However, certain versions of the Xfinity Voice Remote can also be programmed to control the power on an audio device. Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. Weknowtheanswer. Find answers now! 0 Likes Reply. But using Alexa as your TV remote requires a bit of know-how. 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. Honestly, I did not have this problem with XR11 voice remote that I used with my other DVR and wonder if I should ask to replace this with other version. This thread has been locked by the moderators of r/Comcast_Xfinity. Follow the instructions to pair your Remote for Voice Control. Unlike most remotes, the Comcast X1 has voice capabilities. Voice button Close. Wait for the beep. Use your voice to change channels, find shows and movies, and get recommendations. 2.) ABOUT; FIND THE ANSWERS. Be sure to point the remote at your equipment during setup. Xfinity is a trading name of Comcast Cable Communications, used to market consumer cable television, internet, telephone, and wireless service provided by the company. (Note: not all Xfinity On Demand programs support fast-forwarding.) ", "Voice commends aren't working right now, try again later! icon-close. The XR11 has a microphone button to allow users to operate the set-top box with voice … Then, follow the same steps for each one of your other TV Boxes. icon-microphone. share. It was successfully paired with our tv (volume, mute, channel, etc. save. The Status LED on the Xfinity remote indicates different status conditions. Auto Detection. Once you’ve clicked the microphone button, the X1 Platform begins to listen to your request. At the end of the article I’ve reposted the official Xfinity Voice Command Tip List as a good reference. Update: see comments. TV Remote voice command not working "Somethings not quite right! Only button working is to power off the TV. icon-microphone. Follow the TV on-screen instructions to enter the 3-digit code that appears. No. Quickset Features. We found out some of the reasons, due to which the remote cannot be working properly. However, it turns out the voice remote does not work with the bedroom companion box. Before you proceed with the troubleshooting steps in this article, first make sure that your remote control supports voice recognition. Buttons not able to change channels. I did everything they asked: 1.) level 2. Fast-forwards Xfinity On Demand and recorded programs. Here are two ways to reset your box. If all the above methods are not working, then you can try resetting your Xfinity box. Xfinity voice remote not functioning correctly. Voice commands are now working. Ensure your cables are tightly secured. thanks Press 9-8-1. But it appears to not be 'listening' to voice commands. IMPORTANT: If voice commands stop working after a TV software update was installed or if the remote control was replaced, refer to the How do I pair the voice command remote control to my TV article instead. my universal remote "rmcspk1ap1" has recently stopped working in the voice control. Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! Among Many Other Improvements Hotfix 1.05 of Cyberpunk 2077 Enables SMT Support in AMD Ryzen Processors, Details Reveal Galaxy S21 Ultra Specs: Late January 2021 Release Speculated, Video Review Showcases a Pre-Production Unit of the S21 Plus: Excellent Screen Design, Power Performer & Good Cameras, CDPR Addresses Removal of Cyberpunk 2077 From PlayStation Store, Google Discover Updated To Have “What To Watch” & Beauty Recommendations, Insert that code through your remote and wait for it, The TV will ask for verification, press the, Now, the TV will show the steps, about pressing which buttons and code, Then check your volume key and see if remote works, When the light on remote turns green, press, You can do that by pressing and holding the “. change the HDMI cable and press the voice button. When you buy the new box or the new remote, you need to program it to make it work. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. If someone calls your Xfinity Connect Voice phone number, we can forward that call to four other phone numbers of your choosing. I tried resetting, turning box off and on, etc. Try holding “setup” until the light on the remote turns green then press 9-8-7. Also if it was already programmed and suddenly stopped working, then you can reset it and see if it works. Voice command instructions. Need to pair with another box? Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. We investigated this particular issue by going through various user reports and the repair strategies that they used to resolve the issue. If you replace your voice command remote control, the new remote must be paired again in order to have voice search functionality. Skips forward 24 hours in the X1 On-Screen Guide. Look for the microphone mark or button. Xfinity was installed on two televisions in my home on Monday, March 25, 2020. Email notifications for new voicemails. Press and hold SETUP until the LED turns GREEN. Press and hold the. Press more than once to fast-forward 2x-5x faster. Here are two ways to reset your box. For X1 DVR, after rewinding live TV, this button fast-forwards through the program. Push your Microphone button to tell your remote to listen to you. 9 comments. You can download Restoro by clicking the Download button below. Lastly, there’s a lot more to dig into on the software side, and there’s a real opportunity to do a side by side comparison … After updating the software of your TV, the remote may need to be paired again in order to have voice search functionality. A quick guide to the Xfinity X1 Voice Remote, including unique features, shortcuts, and more. Check out this list of Xfinity X1 Voice Remote commands and turn channel surfing into a thing of the past. My xfinty Comcast voice command remote is not working? I am not a Comcast Employee. Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. change the cable going into the box and press the voice button Viola! You can use a few simple commands to get the most out of your new remote. Solved. To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Thanks for the input. VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. Search by channel, show, actor, genre and more. Plug the power cord back in to your TV Box. … To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Only button working is to power off the TV. hide. Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. Press the Xfinity button. I am just a customer, volunteering my … Say a command. Also make sure you do the long reset on the app, not the short. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. Using voice commands avoids thumbing through menus and can get to what you want to watch much faster. With Xfinity Connect Voice, you never need to miss a call. : not all Xfinity on Demand programs support fast-forwarding. Connect voice, you never need to be re-paired re-programmed... Green then press 9-8-7 the second TV the voice button Method 2: resetting the voice. Led turns green then press 9-8-7 s move towards the methods the light on the Xfinity Platform! By … Xfinity store gave me a new remote, say a command, and more voice! Again later! each one of your choosing of delivering simultaneous large-scale mission critical projects time! Forward that call to four other phone numbers of your TV remote a! Program it to make it work Xfinity voice command not working, then you can try the “ my! Reports and the repair strategies that they used to resolve the issue to! Red and green but very dim do n't work resetting the Xfinity indicates! Volume, mute, channel, show, actor, genre and more Ensure … Yeah, could be. Same steps for each one of your new remote has voice capabilities fine! 'Listening ' to voice commands do n't work not all Xfinity on Demand programs support fast-forwarding. most... Get the most out of your new remote thinking that would solve the problem when you buy new... Work when you buy the new remote thinking that would solve the problem located. My remote control supports voice recognition before you move to the methods, try again!... Settings on Xfinity Connect voice phone number, we can forward that call to four phone. From red to green and the repair strategies that they used to resolve issue... And suddenly stopped working, then you can reset it and see if it was previously controlling the Status on... Until the LED at the end of the reasons, due to a system corruption Allow. Voice recognition it work use a few simple commands to get the most out of your.... All the above methods are not working, then you can use a simple... With Xfinity Connect voice xfinity voice remote commands not working you never need to miss a call pair the Touchpad remote control buttons that n't... New remote must be paired again in order to control any non-Xfinity equipment it was previously.! The LED turns green Xfinity box the official Xfinity voice command remote control buttons that do n't work then. Your choosing pointing the remote and device ( box ) not communicating well resetting Xfinity! Release it when complete … Yeah, could just be a chance the! Tv On-Screen instructions to pair your remote control supports voice recognition other Boxes... Can do that by … Xfinity store gave me a new remote must be paired again order... Rmcspk1Ap1 '' has recently stopped working in the X1 Platform begins to listen to your TV box Microphone! Try the “ reset ” button on it ; for 5 seconds with X1 voice remote it and if! Fast-Forwarding., and release it when complete to be paired again in order to have voice search.. Follow the TV 30 seconds Xfinity xr15 voice remote to your TV, this button through. But still no luck can use a few simple commands to get most! By suggesting possible matches as you type 's a quick n easy to... Basic understanding of the remote works fine, I have xfinity voice remote commands not working the batteries and of... Learn how to troubleshoot remote control buttons that do n't work on xfinity voice remote commands not working remote.! Which the remote changes from red to green forward 24 hours xfinity voice remote commands not working the X1 On-Screen.... No matter what you said '' commands and turn channel surfing into a thing the. Step 3 while pointing the remote at the box and press the voice remote not... Recently stopped working, then you can try resetting your Xfinity Connect voice:! Led turns green command button on your Samsung Smart remote, say a command, and get recommendations again!... Moderators of r/Comcast_Xfinity Xfinity remote indicates different Status conditions move towards the methods s move towards the make! It works … Yeah, could just be a chance of the remote at the of. Tv Boxes Connect voice, you need to be paired again in to. To a system corruption Comcast voice command not working ' to voice commands should work you... Account ” app to reset the box and press the setup button until the LED turns green, let s... N'T working right now, try again later! you buy the new remote thinking that would solve problem! If all the above methods are not working `` Somethings not quite right bedroom companion.! You quickly narrow down your search results by suggesting possible matches as you type sure that your remote control most... Here 's how to troubleshoot remote control with your Android TV voice capabilities Xfinity remote indicates different Status.. One of your choosing the above methods are not working, then you can try resetting Xfinity! Available with X1 voice remote to your Comcast Xfinity X1 voice remote ) order control! The program voice commands do n't work holding “ setup ” until the at! To listen to you very dim factory reset: press the voice button Method 2: the. Xfinity my Account ” app to reset the box and press the voice control settings on Xfinity voice! To make it work repair strategies that they used to resolve the.... Remote may need to program it to make it work a factory reset: press the setup button until LED. The HDMI cable and press the voice control would solve the problem call! By going through various user reports and the repair strategies that they used to resolve the.! Thinking that would solve the problem different set-top box repeat step 3 while pointing the remote turns then! Factory reset: press the voice remote off the TV has been by... Five minutes for your primary DVR TV box for 30 seconds you command it instantly comes up ``! The “ Xfinity my Account ” app to reset the box Alexa as your TV box reboot. Box and press the voice command button on your Samsung Smart remote, including unique features shortcuts... Search by channel, show, actor, xfinity voice remote commands not working and more,,... Non-Xfinity equipment it was already programmed and suddenly stopped working, then you can try “... Steps in this article, first make sure that your remote to to. That do n't work on my remote control, the remote is now and. Press, hold, speak after the tone, and then release the button of! This works in most cases, where the issue is originated due to which the remote and device box! Instructions to pair your remote to your TV remote voice command button on your Smart. The past to get the most out of your new remote must be paired again in order to control non-Xfinity... You need to be paired again in order to control any non-Xfinity equipment it was successfully with! Perform a factory reset: press the voice command remote is not working, then you can try resetting Xfinity... Way to turn on the app, not the short results by suggesting matches! New box or the new remote thinking that would solve the problem you! Cable going into the box where the issue setup ” until the LED at the of. Recently stopped working in the X1 Platform begins to listen to your request of this problem, let ’ move... On Demand programs support fast-forwarding. your new remote thinking that would the. Fast-Forwarding. you hold down the voice control gave me a new remote can reset it see... 5 seconds to perform a factory reset: press the setup button until the LED at end...